If the mountain doesn't come to me, I'll go to the mountain myself.
　　On the Tunyu Highway, the Xiang A convoy moves along in orderly fashion, with a gentle breeze blowing through the open windows. In the canyon scenic area, tourists from Guangdong are deeply fascinated and full of admiration. At a mountain-side guesthouse, tourists from Shanghai leisurely enjoy tea while taking in the stunning views... The Enshi Grand Canyon draws visitors from all over the country who come here drawn by its fame.
　　During the peak summer tourism season, the Enshi Grand Canyon scenic area receives an average of 18,000 visitors per day, with a single-day high of 24,000 visitors. Since the beginning of this year, the area has welcomed over 1.35 million visitors in total.
　　The charm of the canyon blossoms, and tourists wander freely within it. Behind the scenes, a group of people quietly safeguards it.
　　At the Enshi Grand Canyon Scenic Area Management Center, 12 police officers and auxiliary police officers from the Mufu Police Station have given up their vacations and are taking turns on duty, busily engaged in tasks such as traffic guidance, dispute mediation, lost-and-found assistance, and security protection.
　　“Police, paramedics, and doctors” work together to safeguard lives: “My family member is suspected of having a heart attack—please hurry and help get them to the hospital.” On August 5, an urgent emergency call came in, and police officer Ma from the Mufu Police Station immediately rushed to the Enshi Grand Canyon Scenic Area.
　　That day, within less than 10 minutes before and after, the families of two heart attack patients in the scenic area dialed emergency rescue calls.
　　Since the ambulance from the health center of the Enshi Grand Canyon Scenic Area Management Center was escorting the previous patient to the urban area of Enshi for medical treatment and had not yet returned, the police immediately coordinated with vehicles from the scenic area to transport another patient to the health center for emergency care. At the same time, they promptly contacted the MinDa Hospital affiliated with Hubei University of Nationalities, requesting that an ambulance be arranged swiftly.
　　To buy the patient more time, the police officers volunteered to lead the way in a police car, with the scenic area’s vehicles closely following behind, thus carving out a green “life lane” through the traffic for the patient.
　　The police car quickly met up with the ambulance from MinDa Hospital, affiliated with Hubei University of Nationalities, and successfully transported the patient to the hospital for treatment.
　　The Mufu Police Station, the Health Clinic of the Enshi Grand Canyon Scenic Area Management Center, and the Enshi Grand Canyon Scenic Area Management Center worked closely together in a race against time to ensure that two patients received timely medical treatment.
　　We keep in mind what the public is thinking, address their urgent concerns, and help them overcome their difficulties. With the coordinated efforts of police, emergency services, and medical personnel, we continuously enhance our joint rescue capabilities, significantly improving the survival rate of patients with critical and emergency conditions and effectively safeguarding the life and health of tourists and residents in our jurisdiction.
　　During the peak tourist season, addressing tourists’ urgent needs, difficulties, and concerns—and resolving conflicts and disputes—accounts for 60 percent of the total workload at Mufu Police Station. Conflicts and disputes arising in various stages—including queuing, parking, shopping, and accommodation—are all resolved through the patient mediation efforts of police officers and auxiliary police officers.
　　On August 4, tourists Li and Hu got into an argument at the cable car ticket checkpoint in the Enshi Grand Canyon Scenic Area over a trivial matter, leaving them both deeply upset. After police officers arrived, they advised them: “You’re here to relax and have a good time—don’t let little things spoil your mood.” Through one-on-one reassurance and guidance from the officers, both parties gradually calmed down, apologized to each other, shook hands, and made up.
　　To address various conflicts and disputes, the Mufu Police Station has introduced a “1+2+X” mechanism for identifying and resolving conflicts—where one police officer takes charge, two auxiliary police officers provide assistance, and an array of “X” informants—including security personnel from scenic areas and staff from hotels and guesthouses—form a three-tiered joint network for security screening and prevention. With just a phone call, a voice message, or a short video, conflicts and disputes can be quickly identified and promptly addressed.
　　Since the beginning of this year, the Mufu Police Station has successfully resolved over 50 conflicts and disputes, achieving a 100% resolution rate.
　　One “thank you” after another.
　　Showing deep concern for the people: “The police in Enshi are so responsible—they helped us find our lost backpack!” On August 13, Xing Shaoyi, a tourist from Yuanyang County, Henan Province, recalled his experience in June at the Enshi Grand Canyon scenic area and expressed heartfelt gratitude toward police officer Li Han.
　　On June 23, Xing Shaoyi lost his backpack while visiting the Enshi Grand Canyon scenic area with his family. The backpack contained his ID card, car keys, two mobile phones, and cash, with a total value exceeding 20,000 yuan.
　　“Originally, I wasn’t holding out much hope, but since my bag contained my ID card, mobile phone, and car keys, it was now difficult to travel, and I couldn’t even start the car parked in Enshi’s urban area.” Xing Shaoyi had no choice but to call the police.
　　After receiving the call, Li Han and his colleague immediately went to the scenic area to review the surveillance footage. However, since the lost backpack was located in a blind spot of the cameras, they found nothing. Li Han and his colleague promptly reported the situation to the scenic area’s security department, urging them to issue a notice about the lost backpack and to interview the area’s cleaning staff.
　　Good news has arrived. Xiao Chen, a cleaning staff member at the scenic area, said he had found a bag and turned it in to the scenic area’s service center. Li Han and his colleague immediately went to check it out. Through a WeChat video call, Xing Shaoyi confirmed that the bag was indeed the one he had lost.
　　“Thank you so much! If it weren’t for your hard work and efforts, we wouldn’t have known how to get home,” said Xing Shaoyi.

　　After returning to Yuanyang County, Xing Shaoyi specially had a banner made bearing the words: “The People’s Public Security is as heavy as Mount Tai—swift case handling fully demonstrates police authority,” and mailed it to Mufu Police Station.
　　Xing Shaoyi said that Enshi has beautiful mountains, clear waters, and even better people. He stated that he would definitely recommend Enshi to his relatives and friends.
　　Finding lost items for tourists is an everyday part of the work at Mufu Police Station.
　　On August 11, Zheng Minghuan, a resident of Wuhan, received a package from the Mufu Police Station. It was the red backpack she had lost in the Enshi Grand Canyon scenic area.
　　On August 6, Zheng Minghuan and her family lost their backpack while visiting a scenic area. The backpack contained important documents such as her and her family’s ID cards and social security cards. By the time Zheng Minghuan realized the bag was missing, she had already returned to Wuhan, so she had no choice but to call the Mufu Police Station for help.
　　After receiving the call, auxiliary police officer Wu Dahao located the backpack by reviewing surveillance footage from the scenic area and quickly got in touch with Zheng Minghuan.
　　On August 9, Wu Dahao personally paid the shipping fee to have a backpack delivered by courier to Zheng Minghuan.
　　“Officer Wu, I’ve received the backpack you kindly mailed for me—thank you so much!” “It might seem like a small, ordinary thing to you, but to me, it’s a joy—a feeling of having something precious that I’d lost finally returned.” After receiving the package, Zheng Minghuan sent several text messages in quick succession to express his gratitude to Wu Dahao.
　　Each banner and every word of gratitude reflects the Enshi Public Security’s deep commitment to serving the people. It is precisely through this dedication that Enshi’s tourism image has become even more appealing.
　　“What may seem like small matters to tourists are big concerns for police officers. Police activities revolve around scenic areas and tourists. This summer, our station handled over 120 incidents—including disputes, lost-and-found cases, and requests for assistance,” said Yu Zhigang, the director of Mufu Police Station.
　　Scientifically allocating police resources, strengthening nighttime patrols, conducting traffic management and guidance, and intensifying safety education... The Mufu Police Station, starting from the needs of tourists, ensures that in its jurisdiction, residents can see police officers, police vehicles, and police lights. With officers accompanying them every step of the way, tourists feel a “visible” sense of security.
　　The “Police-Road-Tourism” collaboration is working together to ensure travel safety. During the peak summer tourism season, more than 400 tour buses and over 3,000 passenger cars enter and exit the Enshi Grand Canyon Scenic Area each day, sharply increasing traffic pressure on roads.
　　Ensuring traffic safety and smooth flow has become the top priority in enhancing the “golden brand” of Enshi Grand Canyon.
　　Starting June 1, the Traffic Police Brigade of the Enshi Public Security Bureau, the Municipal Comprehensive Law Enforcement Brigade for Transportation, and the Municipal Comprehensive Law Enforcement Brigade for Culture and Tourism Markets will launch a joint enforcement campaign titled “Summer 2024 Travel Protection” along the tourist highway leading to and within the Enshi Grand Canyon Scenic Area. This initiative aims to create an orderly, safe, smooth, and harmonious road traffic environment, continuously enhancing the public’s sense of gain, happiness, and security when traveling.
　　On August 21, at the Yunlong River checkpoint of the Enshi Grand Canyon Scenic Area Management Center, a joint team of eight law enforcement officers from the “Police, Road, and Tourism” departments conducted a stationary inspection of passing tourist passenger vehicles. They checked the vehicles’ and drivers’ licenses and permits, the availability of safety equipment, and whether passengers were wearing seat belts. They also provided education on safe driving and riding practices to enhance the safety awareness of both drivers and passengers.
　　This summer, such joint law enforcement efforts have become the norm.
　　The “Police-Road-Tourism” tripartite agency is working closely together and adopting an inspection approach that combines “fixed-point + mobile” and “rotating shifts + permanent presence” to strictly crack down on “unlicensed vehicles” and “unlicensed tour guides,” as well as to combat false advertising and illegal “vehicle sales” practices. The inspections focus particularly on verifying whether tourist passenger vehicles have all necessary and valid documents, whether they have signed tourist charter contracts, whether they hold valid charter license plates, and whether they are operating in areas other than their registered jurisdiction. Inspectors also check whether drivers of tourist passenger vehicles and tourists are properly wearing seat belts according to regulations, and they verify the qualifications of cooperating suppliers and tour guides.
　　The dedicated enforcement team conducts on-site enforcement operations twice a week in joint patrols, and issues a special supervision bulletin every week, providing detailed reports on the problems identified during enforcement. This ensures that the enterprises cited in the bulletins feel embarrassed and have to step up their efforts.
　　To strengthen the management of tourist buses entering En, and to highlight the warmth and effectiveness of law enforcement, the three departments—police, road administration, and tourism authorities—jointly formulated and issued “Tourist Safety Vehicle Guidelines” promotional cards. These cards disseminate emergency safety knowledge for tourism, continuously enhancing drivers’ and tourists’ awareness of safety emergencies and self-protection.
　　Since July, the joint enforcement task force of “Police, Road, and Travel” has dispatched enforcement vehicles 65 times and deployed over 100 enforcement personnel. They have inspected 473 general social vehicles and 176 tourist passenger vehicles, as well as 176 tour groups and 197 tour guides. They identified and rectified four instances of non-compliant behavior by travel agencies and tour guides, and initiated investigations into four cases involving illegal or non-compliant activities by travel agencies and tour guides. They also corrected six instances of passengers failing to wear seat belts, dealt with three cases of vehicles carrying excess passengers, and advised and guided visitors to park their vehicles in an orderly manner at popular “internet-famous” check-in spots 35 times. Additionally, they distributed 2,000 safety reminder cards. Furthermore, they launched investigations into nine vehicles suspected of operating illegally and temporarily impounded one vehicle suspected of illegal operation.
　　Interview with the Public Security Bureau Chief: Every summer tourist season, major tourist attractions and hotels/guesthouses in Enshi City are packed with visitors. Ensuring that tourists arrive full of anticipation and leave satisfied has become a top priority for the Enshi City public security authorities. To learn more, our reporter conducted an exclusive interview with Huang Jianguo, Deputy Director of the Prefecture Public Security Bureau, Vice Mayor of Enshi City, and Director of the Enshi City Public Security Bureau.
　　Reporter: Enshi City boasts famous tourist attractions such as the Enshi Grand Canyon, Nü'er City, and Tusi City, making it the first choice for tourists from all over who come to Enshi. How does the Enshi Public Security Bureau strategically plan at a high level, deploy resources comprehensively, and provide meticulous services to ensure that tourists have a high-quality travel experience?
　　Huang Jianguo: We are closely focusing on the three key elements of tourism policing—safety, management, and service—implementing precise police deployment, meticulous management, and refined services to fully meet the demands of the summer tourism peak season.
　　Create a safe and secure public security environment. Regularly conduct inspections and rectifications of potential hazards in and around tourist attractions, and promptly investigate and handle tourism-related cases and incidents. Fully implement “proactive policing,” adopt diversified approaches to resolving conflicts and disputes, and innovatively introduce the “1+2+X” dispute mediation mechanism at Mufu Police Station. Make good use of grassroots forces such as the “Volunteer Police Joint Mediation Team” at Taiyanghe Police Station and the “Rural Homestay Committee” at Banqiao Police Station.
　　Create a smooth and unobstructed transportation environment. Emphasize traffic management along major tourism routes and roads surrounding key scenic areas, adhering to the principle of "one leader per scenic area, one person in charge per route, and one dedicated officer per checkpoint." Implement tailored strategies for each location and assign specialized teams to each site, thereby establishing an integrated collaborative model for traffic and tourism security—led by traffic police, supported by local police stations along scenic routes, and featuring citywide unified coordination—to ensure the safe travel of tourists.
　　Create a warm and welcoming service environment. Strengthen the scenic area police stations, optimize patrol routes, and provide tourists with comprehensive services. Introduce measures such as optimizing scenic area navigation routes, allowing temporary parking on non-major roads, enabling holiday parking at establishments along the scenic area, and providing real-time updates on road conditions in the scenic area. Implement rapid handling of minor traffic accidents, and adopt a “first-time violation exemption” policy for minor traffic offenses that are of particular concern to out-of-town visitors.
　　Reporter: The Enshi Grand Canyon Scenic Area is one of the three 5A-level scenic areas in the entire prefecture and serves as a shining hallmark of Enshi City. How does the Enshi Public Security Bureau ensure smooth traffic along the route?
　　Huang Jianguo: In response to the heavy traffic pressure and long stretches of the Tunyu tourism corridor, we’ve established traffic patrol teams during peak tourist seasons to strengthen on-road enforcement. We’ve also deployed rapid-response motorcycle units to bolster traffic management capacity along the main tourism routes. Leveraging the advantages of integrated operations, we’ve connected video feeds along the entire route to gain real-time insights into traffic conditions across all segments. These insights are coordinated with on-the-ground police officers, enabling targeted traffic diversion and early-stage traffic distribution from distant areas. Furthermore, we’re encouraging local Party committees and governments to set up volunteer service stations and temporary traffic guidance posts, making every effort to ensure smooth traffic flow, beautiful scenery, and safe environments along the scenic routes.
　　Since June of this year, led by the traffic police department and in collaboration with the transportation and culture & tourism authorities, a joint law enforcement model called “Police-Road-Tourism Joint Patrol” has been launched during the peak tourist season. This model involves four major initiatives: eliminating hidden dangers at their source, conducting publicity and education to guide travelers, improving road traffic order, and providing emergency management support—all aimed at comprehensively addressing safety hazards involving people, vehicles, and roads in the tourism sector.
　　Reporter: The summer travel season coincides with the Enshi Daughters’ Festival, presenting greater challenges to security and service efforts. What measures has the Enshi Public Security Bureau taken to address these challenges?
　　Huang Jianguo: In conjunction with the “Summer Campaign,” we’re maximizing police presence on the streets and deploying officers to tourist attractions—moving from specific locations to broader areas and ensuring clear accountability.
　　Intensive “patrols.” Activate a high-level patrol and control mode, strengthen the “1-, 3-, and 5-minute” rapid response mechanism, ensure seamless coordination between special police units and precinct police patrols, and weave a dense network of patrol and prevention coverage. In collaboration with local “volunteer police officers” and “voluntary patrol teams,” increase the frequency of patrols in crowded areas such as scenic spots, entertainment venues, and late-night food stalls, thereby enhancing police presence and visibility.
　　Focus on “guarding.” At large-scale events held by the Daughters’ Association, police officers from the bureau’s headquarters are assigned to station themselves in key areas, working alongside local police stations in segmented zones. They will intensify security patrols, maintain order, respond to tourist calls for help and assistance, and swiftly handle any emergencies that arise.
　　Make every effort to "unblock" traffic. Conduct scientific assessments and implement targeted measures for road traffic around scenic areas. Regarding traffic congestion at locations such as the road in front of the train station, Nü'er City, Tusi City, and Wangchengpo, we have worked closely with urban management, culture and tourism authorities, and other relevant departments to conduct on-site inspections and develop tailored solutions for each specific issue, effectively alleviating traffic bottlenecks.
　　Reporter’s Notes: The “Tough Girl” at the Police Station
　　At 7 a.m. on August 12, police officer Li Han arrived early at the police station. That day, she and auxiliary police officer Wu Dahao were assigned to handle emergency calls. Before their official work hours even began, the alarm phone rang, so they quickly packed up their equipment and set off. In the morning alone, they responded to five emergency calls and successfully mediated five disputes. It wasn't until 2 p.m., drenched in sweat, that they finally had their mid-morning meal.
　　Her colleagues all call Li Han a “tough girl.” She’s the only female police officer at Mufu Police Station who works in the field.
　　“At work, we treat her like a male colleague—she can endure hardship and get things done.” That’s how Director Yu Zhigang sees Li Han.
　　Dealing with police incidents, mediating disputes, inspecting venues, and directing traffic—Li Han is busy every day in her policing duties. Steady, gentle, patient, and persistent are the qualities that those she manages and serves, as well as the general public, have praised her for. In fact, at just 25 years old, she has been working for little more than two years.
　　“Put yourself in others’ shoes, think from their perspective, and maintain strict standards.” Li Han adheres firmly to his work principles.
　　She is the police officer responsible for fire safety, public security management, and other related tasks at the 246 restaurants, hotels, and guesthouses within her jurisdiction.
　　A sense of responsibility, a commitment to perseverance—Li Han goes day after day to these industrial sites, conducting visits, inspections, reminders, and public awareness campaigns.
　　When safety hazards are discovered, she’s the first to be informed; when conflicts or disputes arise, she steps in to mediate; when businesses face difficulties, she’s there to lend a helping hand... The public can always find her whenever they need her.
　　The hospitality industry is required to strictly implement the “Five Musts,” including verifying identity documents and accurately recording and reporting relevant information when accommodating minors. To ensure these requirements are effectively put into practice, Li Han set up a WeChat work group called “Mu Fu Hospitality Management.” Whenever a minor checks in, front-desk staff at hotels, guesthouses, and other accommodations must promptly report the relevant information in the group. During the peak summer travel season, the work group receives thirty to forty messages every day. Yet no matter how late she works, Li Han always makes sure to carefully review each message and thoroughly verify the details before taking a break.
　　“It’s all for that sense of peace of mind,” Li Han said calmly, facing such a heavy and arduous workload.